Showing posts with label online course. Show all posts
Showing posts with label online course. Show all posts

Wednesday, November 4, 2020

The Market is Flooded! How can I compete? - Dress for Success Series : Part 1, Market Size



A teacher, when they know their craft, is something extraordinary. To be able to sit down with another human being and tease the right amount of attention out of that person to focus on the very tasks and discussions that will help them grow is nothing short of miraculous. Everybody teaches! Parents teach their children, the media teaches the population and friends teach friends. But not everybody is good at teaching. Parents for example are very haphazard in the effectiveness of their lessons. They may find that their children are learning perfectly well from them, but not what they are told, rather what they are shown. Children learn much more through examples than words. They will hear the words from their parents but then look to their parents to see the reality of how such words are to be applied. So, there are two lessons, the theoretical one and the practical one. Equally so most people can become a 'professional' teacher. They simply need to go through the course of training. However, how well they absorb the pedagogical theories and manage to bring them over to practice is another matter.


The world is full of professionals that are good enough; they get the job done. One of the big debates in the educational field however is how to value and reward master teachers. It is basically a bit of a conundrum; because once a teacher reaches a level of mastery they most likely did it because they love teaching and no monetary gain will draw them away from their calling. So the status quo continues and in most countries there is not much difference in the wealth of master teachers and regular "good enough" teachers, unless that is, those master teachers are also entrepreneurial.


Now the insight I will share in this series is not just for master teachers. It is for any online language teachers that are serious at becoming great and getting rewarded for the increased impact they can have on their students. There will always be a percentage of teachers who are smart enough to make good financially but instead decide they would like to dedicate all their time to teaching those who need it most. That is highly commendable and I was that way inclined for a long time too. However, teachers have the right to options and I believe the option of making good in your career so your family and yourself are looked after in the long run should be available, as it is to people in most other highly impactful professions.


So let's get down to brass tacks! As a teacher you are subject to the same economical principles as anybody else trading a product or service. Purists don't like to think this is true, but at the same time complain about schools and institutes being too "business orientated". Well, they are that way for a reason. Although I agree some of them have completely lost the plot and hired marketing professionals from other industries who have made a mess of things, we will get into that later. Let us first look at the basic economic principle of supply and demand.


Supply and Demand

It may seem that the tutoring/teaching space is very crowded at times. Particularly when you look at the online market. Additionally, any companies that serve in this space are fairly young or young wings from older education providers. The former is in the majority though. Which makes for slim pickings when it comes to online work. Over the last few years, I have seen the conditions for online language teachers take a sharp dive in regards to benefits, policy and of course wages. Many of the newer providers actually offer the worst in terms of payment. But even some older providers have been able to have a steady flow of teachers fill their ranks while offering very low rates. So as in the case in most of these situations, where the people lining up at the door to get a job are almost as many as the ones inside an "If you don't like it leave!" attitude takes over. After all, the owners of these companies are just businessmen, after all, most of them have probably never spent more than a couple of days in front of a classroom.


Gloomy isn't it? Well if that is your view of reality I want to show you the other side of the picture. These companies, whether they have more applicants or not, can only be so good at marketing their service. Additionally, they have many pitfalls providing a service that smaller operators can avoid. It is a lot easier nowadays to market someone than something. That is why so many brands have social media ambassadors now; you cut out the middle man by becoming an independent operator and your own brand ambassador.


Have you ever tried posting a job advertisement before? I have! I was recruiting for a small language school back in 2010 and posted a little ad on one of the online job boards. I received well over a hundred applications and was receiving a steady flow in the following months after that. That wasn't even for an online position, that was for an in-person placement where they would have to fly to a foreign country if they were accepted. You get the idea!


Now, have you ever tried posting a little ad to get some new students? Some of you have. If you got an overwhelmingly fantastic response from that you are in the minority.


Does this mean that there are more teachers than students? No, not at all. It means it takes more effort to get customers than it does to get applications from potential employees. There are still far more students who can afford to pay a premium than all the EAL teachers combined. Even the lousy ones with $5 certificates and bad drinking problems ðŸ˜„, no sorry, don't be that person (but we will come back to them later). Let me throw a few numbers into the bucket for comparison.


There are currently more than 4 million millionaires in China, these are the millionaires we know about, the reality is there may be double that amount. Now I am just using China as a strong example, I will explain how this applies to the whole EAL market in a moment. For now, let's take the UK as an example as a source of teachers, motherland to the great English language. If we took 40% of qualified teachers out of the school system there, those who teach Preschool, Primary, Middle School, High School, College, Special Needs etc. if we took all of them out of their jobs and shipped them over to mainland China, leaving all the poor British kids without any tutor between them, we would only just fulfil the private language tuition needs of their children.


Ahh but it is not the upper-class demographic that is hungriest for private tuition, is it? They can afford to send their kids to the UK for fancy private schooling or to international schools in China, it is the middle class that makes up the greatest demand. When you think "middle-class' you may think of somebody struggling to make ends meet, and worrying about the bills coming in. That isn't the definition of middle-class. The definition of middle-class is somebody who has excess capital above their basic needs and can allocate it towards what they think is important. What do middle-class Chinese think is most important? Their children's future! It is no secret that the focus there is on giving your kids the BEST education humanly possible. Many young Chinese children study for at least 8 or 9 hours a day, double that of most children in developed Western nations. The same can also be said for South Korea.


So, how big is the middle-class in China you ask? 400 million people. 120 million households with 180 million children that need tuition. Oh, and most likely some of their parents need tuition too, because, let's face it! The education system in China 20-30 years ago wasn't doing a great job in terms of EFL results. So, 180 million children and all the teachers in the UK combined, of whom are not all EAL teachers, amount to around 500,000. Let's bring over all the teachers from the USA, we now have another 3.8 million. Canada, Australia, New Zealand, South Africa, Ireland - have I missed any? All those together (including all the professors and counsellors in Canada, sorry couldn't separate the data) makes an additional 1.48 million. In total, we have around 5.8 million teachers.


I am failing to mention three important things, that all the aforementioned countries have a DEMAND for teachers, of the 5.8 million teachers available only a small fraction are EAL teachers and of those EAL teachers, not all are skilled enough to get real SLA (Second Language Acquisition) results from their students. In fact, on this last point, the current statistics on LOTE (Language Other Than English) programs show that less than 5% of students that start learning a foreign language actually continue to threshold level (where they can independently communicate).


Wow, okay, sorry about that. A whole lot of statistics there. But, in a nutshell what all this means is that:

1. There is a crazy inherently unfulfillable demand for EAL teachers in China alone. This is not including all the other emerging markets with almost equally impressive swelling middle classes and new millionaires.

2. Highly effective teachers are very difficult to come by (remember 95% of students are failing in LOTE programs).

3. As mentioned previously, there are a limited number of providers serving in this space, particularly online and they are almost all young companies.

Supply (teachers) --> Providers and Platforms (choke point) --> Demand (students and parents)

As an additional point, it is worth mentioning that the majority of potential clients still don't feel that comfortable paying for services online. One of the reasons the Chinese market has become so enticing is because they have gotten ahead of the curve as online consumers and more specifically as online students.

Supply (limited) --> Demand (growing every year as more people get used to learning online)

Now, I have discussed just one economic principle that if properly understood can help you better approach your rates and value in the marketplace. Let's see how this translates to a competitive advantage.

Source your students directly, deal with them directly and you can operate on a much more effective level than impersonal larger players. If your client views you as a professional teacher who has a high success rate and they feel comfortable with you they will not want to consider going with somebody else.


I experienced this time and time again when I was a larger operator. We had a language centre and when a teacher left us we would find a portion of their students simply didn't want to continue. We had to make a procedure where if a teacher left, the management and head-teacher would meet with concerned parents and assure them of our continued commitment to their children. The parents were worried they would be handed a teacher that was sub-par to their previous one.


Many online providers have a policy that teachers should not share contact information with students. They often use the excuse that this is to avoid students trying to get free lessons from the teacher or harassing/stalking the teachers; but in reality, it is because they are afraid the students will work out a direct deal with the teachers. Now in truth, this is fair enough as the company has put money into marketing, sales, R&D and overheads that the teacher did not have to put in for. It is worth noting though that the only parts of this equation that teachers really need to learn to start serving the same students are marketing and payments. The other skills such as curriculum R&D, sales, scheduling etc. usually come naturally to teachers; if not, it only takes a little study and practise to get reasonably good at these.


I remember talking to my sister way back in 2013 about some online teacher directories that were operating in Australia. They originally had a model where they would have the classes purchased through the directory and then the teachers would receive payments through the directory upon successful completion. However, it didn't take long for this business model to be proven unviable. As the teachers were meeting in person with the students and losing a percentage of their pay to the directory they would usually only have the first package bought through the directory; all subsequent purchases were made directly to the teacher. So the directories changed their business model to a finders fee system where it would be a once-off commission (larger than before) but then afterwards it was all between the teacher and their student.


The reasons this hasn't happened in the international online teaching space is:

1. Accepting payments from different countries is something many teachers haven't navigated before. It takes a bit of trial and error and quite a bit of research to get a system that works well for you. When compared to a direct bank transfer this is a barrier to entry. However this shouldn't be a reason, a few weeks testing and trialling a system and a few dollars spent will have this challenge done and dusted.

2. A lot of teachers do not speak the language of the countries these online platforms are operating in, do not understand the culture and have no networks there. This makes finding students difficult. Even finding students in their own country can be a challenge for many let alone internationally. Often the issue is that new online teachers have no idea of which country to target and who their intended demographic is.

The major take-away point here is that the students may come to you through the company but they usually stay on because of you. 80% of the education is YOU and the other 20% you can mitigate. Things like community, branding, status etc. that brands are better at can also be done by you. Although that is a topic for another day. For now, just be aware of these first two barriers to entry, marketing and payments, and be ready to tackle them head-on, if you haven't already.


Additionally, remember that most of the EAL market has not been tapped into yet and those customers the current online platforms are able to covert are only a fraction of what is available. So, put together a marketing strategy, charge what you are worth and make it easy for potential customers to trust and feel comfortable with you!


In the next part of this series, I will discuss another economic and sales principle, that of Perceived Value.


In the meantime, I invite you to the comments section to discuss any point of interest and of course brainstorm together with your colleagues. But most important keep shining, sharing and succeeding so that you can fly high and inspire!

Saturday, June 16, 2012

Lesson Plans. The good, the bad and the ugly!

Hi Guys,

Today I wanted to talk a little about lesson plans. Now for those senior teachers out there I know what you're thinking 'as if we don't know what a lesson plan is' and I agree, I had to think twice before posting on this topic.

The reason I ended up biting the bullet and writing about this is because surprisingly enough during my time training teachers I've had more than a few teachers come up to me and ask me 'What is the best way to make a lesson plan' I've also had them ask 'How do I write out a syllabus'. So that alone tells me it's worth talking about and posting up here.

So let's get into the nitty gritty. The reason I've entitled this post 'the good the bad and the ugly' is because in regards to lesson plans I've seen them all. For many teachers in Indonesian schools lesson plans are a cause of distress. I suspect that is because of a number of reasons:

1. The teachers are asked to give one years worth of lesson plans at the 'Raker' time, which would be a small book. I've seen some institutes give a day or two for 'fine tuning' a years worth of lesson plans. This is all easier said than done. How do you expect a teacher who has been assigned a different subject to last year or even a different level to 'fine tune' the last teachers lesson plans (that is to say if that last teacher made any at all)? How do you expect teachers to handle changes in the curriculum and/or program or be creative in the way they teach when they are asked to confirm exactly how they are going to teach the subject one year ahead of time? These are of course rhetorical questions. We can not ask this of teachers and should not.

2. Often teachers after a hard days teaching, socializing with parents and correcting work don't feel up to letting their creative juices flow out into making improving lesson plans and sometimes just don't make the time to do so. That is why we see 'RPP' (lesson plans) coming up as a popular download on the net. I sometimes wonder whether the teachers lessons look anything like what they've given their coordinator or dept head.

3. Quite often in schools here, there are no set coordinators or department heads. If there are they are usually assigned fairly heavy teaching or administrative duties. This means they often don't have time to properly check over teachers lesson plans, give feedback or do walkthroughs (lesson observations). They usually just request lesson plans are in by a certain date (if they are unreasonable they will ask for a years worth of lesson plans all at once) and then they file them, never to see the light of day again.

So you'd wonder why any teachers would want to hand their lesson plans in if that was the case.

That being said, I have worked at one school before where teachers were asked to put their lesson plans in only one day before, were given feedback on their plans, given training on how to make good lesson plans and were given their lesson plans back before they had to teach and they still didn't like writing lesson plans. So what's the deal?

I think most of the case it's a simple case of poor 'macro planning'. Basically if you don't know how to write up a great syllabus yet you aren't going to be able to make great lesson plans and to write a great syllabus you should have a strong underlying teaching methodology to follow. Think about 'How I want to teach my students?' before you even begin to put pen to paper.

Then and only then think about the curriculum, then the syllabus then the lesson plan.

So it goes like this:

Step 1. Methodology --> How I'm going to teach my students (how are they going to learn best)?

Step 2. Content (curriculum) --> What I'm going to teach my students (what should I expect from them) and how am I going to asses them?

Step 3. Timeline (syllabus) --> When am I going to teach the content my students and what is it going to align with in the rest of the curriculum i.e. other subject/programs?

Step 4. Details (lesson plan) --> Use the above information Step 1 for structure Step 2 for content and step 3 for position to make your lesson plan. It's just basically cut and paste and adding one or two things once you have a strong methodology to guide you. It is best to make a formula that repeats itself and takes care of all of the above. That way the structure is the same, you only have to change the content.

So basically if you're not happy with how you're going to teach your students (your method) change it before the year starts then choose a curriculum (if you can) or edit the curriculum that has been served to you by a 'higher power' (more likely) to suit your methodology. After that make sure every thing you want can be achieved (with plenty of time to spare) in the timeline and think of extra things you can integrate into your classroom (like excursions or daily activities to complement the curriculum). Finally make a basic format and formula for your lesson plans based on the above e.g. Lesson 1/5: Like this! Lesson 3/5 Like that! and Lesson 5/5 some kind of formative assessment. Walla! 50% of your lesson plan woes have gone out the window.

That being said though, there are many teachers out there that will look at the above and say 'what a lot of hard work!' and 'I'll have corrections to do, as it is I am taking work home!'. Well obviously this article isn't for them and they probably didn't read this far anyway (joking). But in the off chance that you are thinking that; which is more important, having the students know what mistakes they've made, or delivering such a shockingly good lesson that the students don't make so many mistakes?

Anyway I hope you enjoyed this write up on Lesson Plans, if it was all child's play for you maybe you can forward the link to some of your workmates that perhaps aren't so savvy yet?

Either way keep up the great work and let's change some lives!

Warm Regards,

-Hugh

P.S. I may post up a basic 'Engage Study and Activate' lesson plan format later, just for newer teachers of EFL to use as a reference. The reason for this is because we still have a lot of English Teachers who haven't any formal Education Qualifications (sometimes they can turn out to be the best teachers). I don't know when I'll post that up but I'll try and remember to do it soon. ^_^







Thursday, June 14, 2012

The 5 E's

The 5 E's

The 5 E's is an instructional model based on the constructivist approach to learning, which says that learners build or construct new ideas on top of their old ideas. The 5 E's can be used with students of all ages, including adults.
Each of the 5 E's describes a phase of learning, and each phase begins with the letter "E": Engage, Explore, Explain, Elaborate, and Evaluate. The 5 E's allows students and teachers to experience common activities, to use and build on prior knowledge and experience, to construct meaning, and to continually assess their understanding of a concept.

 
Engage: This phase of the 5 E's starts the process. An "engage" activity should do the following:
  1. Make connections between past and present learning experiences
  2. Anticipate activities and focus students' thinking on the learning outcomes of current activities. Students should become mentally engaged in the concept, process, or skill to be learned.

Explore: This phase of the 5 E's provides students with a common base of experiences. They identify and develop concepts, processes, and skills. During this phase, students actively explore their environment or manipulate materials.


Explain: This phase of the 5 E's helps students explain the concepts they have been exploring. They have opportunities to verbalize their conceptual understanding or to demonstrate new skills or behaviors. This phase also provides opportunities for teachers to introduce formal terms, definitions, and explanations for concepts, processes, skills, or behaviors.

Elaborate: This phase of the 5 E's extends students' conceptual understanding and allows them to practice skills and behaviors. Through new experiences, the learners develop deeper and broader understanding of major concepts, obtain more information about areas of interest, and refine their skills.


Evaluate: This phase of the 5 E's encourages learners to assess their understanding and abilities and lets teachers evaluate students' understanding of key concepts and skill development.


Taken from: http://enhancinged.wgbh.org/research/eeeee.html